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Operations Analyst

SAIT’s School for Advanced Digital Technology (SADT) is committed to preparing our students to thrive in the borderless, global economy. We offer an exciting range of media and technology programs built on a foundation of applied, technology-immersed experiences and enhanced with work-integrated learning opportunities.
How do we make this happen? Through a committed school of experts focused on the values of excellence in learning and learners, partnerships and collaboration, and being flexible and forward thinking. SADT is SAIT’s boldest transformation to date — designed with the future in mind and working closer with industry than ever. Join us as we strive to instigate a new world!
The Opportunity
Reporting to the Manager of Operations, School for Advanced Digital Technology (SADT), the Operations Analyst is responsible for providing data management and analysis, process improvement, and template design and development support to SADT leadership. This work includes, amongst other items, developing processes and templates for CRMs, creating and maintaining program schedules, completion of SAIT’s data collection utility (DCU), faculty load verification, creating and maintaining an SADT asset tracking process, and supporting SADT’s Leadership team with tracking, analyzing, and reporting School metrics. The incumbent will work with the Dean, Associate Deans, Academic Chairs, the Office of the Registrar, and other internal stakeholders to ensure information is correct and complete. 
This position requires a high degree of self-direction, the ability to set priorities and a responsiveness to the demands of the academic schedule. Excellent organizational, attention to detail, and communications skills are required. This is a demanding position and the incumbent will be expected to take initiative and work independently, with little direction, and with a high degree of professionalism, confidentiality, accuracy, and sound judgment.

The Role

  • Program Schedules and Loading (40%)
  • Support the Academic Chairs, Associate Deans and Dean to administer the planning and scheduling process in SADT to ensure effective and efficient scheduling in support student and faculty success.
  • Compile, verify, and analyze scheduling and loading information with the Academic Chairs, Office of the Registrar, and Finance.
  • Support the Associate Deans in planning and analyzing school budget and forecast with respect to program hours, FLEs, and service requests.
  • Enter data accurately and effectively into the data collection utility scheduling software.
  • Liaise with other departments at SAIT to support planning and scheduling initiatives.
  • Data Management and Reporting Support  (40%)
  • Act as primary contact for SADT with various SAIT CRM projects
  • Develop documentation, processes, and materials to support the adoption and utilization of SAIT CRMs
  • Provide required CRM training to SADT stakeholders to support the adoption and utilization of SAIT CRMs. 
  • Track key School metrics in alignment with MOTAY, GOA, and SAIT reporting requirements.
  • Conduct basic quality assurance 
  • Prepare basic data visualizations and reports as requested
  • Conduct preliminary trends analysis
  • Create and maintain an SADT asset tracking process.
  • Conduct research, analyze, and synthesize school information, organizing it into reports to support the Dean and Associate Deans in driving school initiatives
  • Business Analysis and Process Improvement  (20%)
  • Collaborate with leadership and internal stakeholders to refine and enhance processes. 
  • Facilitate & assist in prioritizing requirements. 
  • Build and maintain collaborative working relationships with key stakeholders. 

Qualifications & Experience

  • Minimum Required 
  • Diploma or higher with preference for Business, Finance, or Data related areas
  • Three to Five years of experience in data analysis, business analysis, finance, or information management related roles
  • Preferred 
  • Post-secondary experience
  • Skills Needed
  • Ability to collaborate across teams.
  • Data and/or financial acumen, knowledge of accounting/budgeting/forecasting/planning. 
  • Documentation
  • Workflow processing
  • Data Visualization
  • Excellent communication and interpersonal skills both written and verbal
  • Experience with MS365 and planning and reporting software: Tableau, PowerBI, SharePoint, Project/Planner, Power Automate, or equivalent software
  • Previous experience using Banner and Argos considered an asset
  • Experience working within a distributed/hybrid team setting
Job Classification: ADMINISTRATIVE OFFICER I – A5015
Salary Range: $59,675.20 – $76,544.00
Hours Per Week: 40
Position End Date: March 31, 2026
Posting Closing Date: May 22, 2024
View a summary of our benefits and perks for salaried employees as one of Alberta’s Top Employers, including health & dental care, pension plan, vacation & special leave and flexible work options at our beautiful inner-city campus.
About SAIT
SAIT is a global leader in applied education. Named one of Alberta’s Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.
Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.
Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT
At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT – so if your experience is close to what we’re looking for, please consider applying.
SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.  
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