Home / People & Culture Coordinator (M24)

People & Culture Coordinator (M24)

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Clearance Centres, and 4 offices in the Lower Mainland. Join our team of trailblazers!
Our core values: 
Integrity – We do what’s right, even when no one is looking.  
Improvement – We do it well. Then we do it better.  
Caring – We put ourselves in others’ shoes. 
Authenticity – We like people, not pretense.  
Determination – We kick down walls. 
What Trail Needs:
Our People & Culture team is currently seeking a People & Culture Coordinator. This position reports to the Director of People and Culture.  The person in this position will play a support role on all administrative and operational tasks of the People & Culture department by assisting with progressive discipline documents, investigations and maintaining recognition programs and other P&C projects.
In this role, you will split your time between the HR generalist functions and recruitment while providing guidance on a range of HR-related topics and contributing to projects related to the development and implementation of Trail’s HR programs. This role is hybrid with our head office in Richmond.
What People say about You:
You enjoy utilizing your innovative side within a fun and entrepreneurial environment that is values and results driven. Your incredible attention to detail, thorough follow-through and organizational skills will ensure a seamless experience for all new hires and current employees. You function independently on projects from conception to completion, and your ability to work under pressure when required to handle a wide variety of activities and confidential matters with discretion is second nature. You exercise excellent judgment in various situations, with a proven ability to pivot and adapt to the organization’s changing needs.  You are proactive, resourceful, organized, detail-oriented, and an excellent listener, providing direction, guidance, and support to team members that align to Trail’s values.
What you will be doing:
            Prepare and manage HR documentation including but not limited to offers of employment, promotions, transfers, compensation adjustments and termination notices. This involves filing, data entry and maintaining employee records that comply with company policies and regulations.
            Responsible for full-cycle recruitment; posting positions, screening candidates, coordinating interviews, sourcing both active and passive candidates. Assist with resume screening, candidate pre-screening, coordinating interview logistics, reference checks and communicating with all candidates.
            Support in employee discipline and termination, including coaching and guidance, and the preparation of all paperwork.
            Coordinate all new hire onboarding activities as outlined in the Team Onboarding Checklist, including preparing new hire paperwork, coordinating orientation and info sessions, and facilitating the completion of required forms.
            Support the offboarding process by collecting company property, conducting exit interviews, final vacation calculation & reporting and processing termination paperwork.
            Develop and execute employee engagement initiatives, events, and activities to promote a positive work culture.
            Assist the leadership team by providing timely communications on the Performance Review cycle, sends quarterly check in calendar reminders, and supports the coordination of year-end evaluations.
            Support conflict resolution and performance issues by suggesting tactics, participating in discussions, and assisting with documentation.
            Conduct and support workplace investigations by gathering information, conducting interviews, document findings, collaborating with relevant stakeholders and report writing.
            Assist with research on best practices, developing HR policies, creating, and implementing HR projects and programs.
            Collaborate with the administration of the compensation review process by coordinating salary evaluations and updating market and internal data
            Execute HR reporting activities by gathering data, preparing monthly HR metrics, and conducting data analysis as needed.
            Administer and distribute employee service awards
What you bring:
            Minimum 2 to 3 years in a similar role or other relevant experience
            Extensive knowledge of Microsoft Office suite and facility with HRIS
            Recruitment experience (sourcing, screening, references, offers of employment)
            Excellent communication skills (spoken and written) and the ability to communicate across all levels within the organization
            Strong investigative report writing skills with a proven ability to handle sensitive and confidential information with integrity
            Ability to multitask, prioritize and work under tight deadlines
            Excellent organizational skills, thoroughness, and attention to detail
            Recognized for your speed of execution, while remaining conscientious
            Ability to manage stress in a fast-paced environment, meet tight deadlines and take initiative
            Successful in supporting effective and positive employee relations, retention, and reward programs.
            Positive attitude and willingness to go the extra mile to support the team.
Bonus Points
            Degree in Human Resources or CPHR designation
            Working with people in an employee-centric organization
            Engaging in several different projects and assignments at the same time
            Being a Self-starter who can operate, and problem solve independently
            Strong analytical skills to define problems, collect data, establish facts, draw valid conclusions, and make recommendations.
Work Environment
            Hybrid Work Model, based out of Richmond Head Office
            8:00AM to 4:30PM (flexible), Monday to Friday
Why Join Trail:
·        Paid time off 
·        Generous employee discounts 
·        Employee Recognition Program 
·        Gym membership discount 
·        Professional Development Programs 
·        Career Progression  
·        Company events 
We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

To apply, please visit the following URL:https://jobs.lever.co/trailappliances/d9b4c57c-2f95-4010-acdf-7a90a4e1a225/apply?lever-source=Job%20postings%20feed→

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