Be Challenged and Make a Difference
In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.
Description of Task to be Performed:
AnaVation is seeking a Senior Operations Administrator to ensure the smooth and effective operation of our systems. Key responsibilities include:
– Oversee daily operations of systems to maintain consistent performance and reliability.
– Monitor system logs and activities to identify and address anomalies and security incidents.
– Utilize trouble-ticketing software for managing and resolving issues.
– Manage user accounts, roles, and access controls, ensuring proper permissions and security.
– Work closely with the cybersecurity team to ensure compliance with security policies and standards.
– Provide technical support and training to end-users, addressing their needs and resolving issues promptly.
– Create, produce, and maintain ticketing system reports and metrics reports on both scheduled and ad-hoc bases.
– Prepare and submit progress, status, and other reports to management and team leads.
– Develop and maintain new Service Level Agreements (SLAs) to meet performance and compliance goals.
– Identify gaps in workflow processes, present solutions to management and staff, and document areas for process improvements.
– Analyze results of workflow plans, monitor operating systems, and recommend changes to improve system processing and utilization.
– Plan and recommend machine modifications or additional equipment to enhance system capacity.
This position requires an active Top-Secret clearance and the ability to obtain SCI accesses with a polygraph.
This position is on-site with our customer in Washington, DC. After the initial phase of on-site support, there is potential for remote work, subject to customer approval.
Required Qualifications:
- Minimum of 8 years of relevant experience.
- Education : Bachelor’s degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or related field.
Preferred Qualifications:
- Strong understanding of PKI and multifactor authentication.
- Familiarity with incident response and security monitoring tools.
Benefits
· Generous cost sharing for medical insurance for the employee and dependents
· 100% company paid dental insurance for employees and dependents
· 100% company paid long-term and short term disability insurance
· 100% company paid vision insurance for employees and dependents
· 401k plan with generous match and 100% immediate vesting
· Competitive Pay
· Generous paid leave and holiday package
· Tuition and training reimbursement
· Life and AD&D Insurance
About AnaVation
AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team.
If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you!
To apply, please visit the following URL:https://jobs.lever.co/anavationllc/ab2182b1-7203-48ea-8b4d-29f9b2aa110c/apply?lever-source=Job%20postings%20feed→
