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TechOps Engineer

Are you ready to join autoTRADER and help us create bar-raising digital experiences for our clients and customers? Do you have an entrepreneurial spirit and enjoy a flexible work arrangement? As we continue to leverage trending technologies to drive customer-centric innovations, we also provide a Company Culture unlike any other.  We are all about Collaboration, Growth and Fun.
 Trader Corporation is the team behind Canada’s leading automotive marketplace, autoTRADER.ca, as well as a world class digital advertising business. We are a technology driven company that creates compelling solutions for our users and dealer customers. We are expanding our team and need are looking for a Tech Ops Engineer to join our team. 
 The Tech Ops Engineer has responsibility for troubleshooting and resolving escalated issues with databases and user interfaces. Working in a team environment, assist in providing a safe, stable, and reliable online experience for our customers.
 
What you’ll do…
 Troubleshoot and resolve escalated issues, including root cause resolutions and suggestions for improvements.
Create bug-fix and enhancement tickets for Agile Dev teams and assist     with QA as required
Manage ticket escalations to 3rd party providers
Complete special projects as requested
 
What you bring to the table…
    Problem Solving Skills
    Troubleshooting Skills
    Customer Focus
    Results-Oriented
Must have experience…
    University Degree in relevant field, or equivalent experience
    2-5+ years of support experience 
    Solid Database and SQL skills 
    Experience with Microsoft Azure 
    Understanding of Server Management 
 
What’s in it for you…
    An environment built to help you be your creative best
    Competitive employee benefits program (medical, dental, vision and extended health care)
    Paid time off
    Professional Development dollars
    Retirement benefits
    Company Incentive plans
    Flexible work environment
    Team-building and Employee Appreciation events
    Employee and Family Assistance and Wellness Programs
    Gym membership discounts
 
Do we have your attention now? If so, we would love to hear from you!  
 
At Trader Corporation, we welcome everyone to apply. We are committed to diversity and inclusion in our workplace, where every team member feels valued

To apply, please visit the following URL:https://jobs.lever.co/trader/60c603d3-294a-4a27-841e-6f9d63e6f6f0/apply?lever-source=Job%20postings%20feed→

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